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Data Protection Changes - GDPR May 2018

Summary Privacy Notice

Respecting your Privacy

Smart Money Cymru is committed to protecting our members’ privacy, as your credit union there are things we need to know about you – from your name and address to the payments in and out of your account.

Keeping all of the information safe is a responsibility we take very seriously, our Privacy Notice explains what you can expect from us with it comes to your information.

We value our member’s time and privacy, which is why we have a summary of the full Privacy Notice that explains some of what the important things you should know.


Why do we need your information?

We require information marked as mandatory for membership to either meet legal obligations or to enable us to perform our contract with you. Where you are not able to provide us with this information, we may not be able to open an account for you. Where we request further information about you not required for these reasons, we will ask you for your consent.

See section 1 of Privacy Notice


How do we get information about you?

Some information comes directly from you when you fill in forms or speak to us; some comes from credit reference agencies or our partners. We also gather information from managing your account such as where deposits come from.

See section 2 of Privacy Notice


Who do we share your information with?

We share some of your information with banks or our partners to enable us to accept payments to your credit union account and to enable us to make payments as requested by you.

We also share some information with our regulators, credit reference agencies and other official bodies

See section 3 of Privacy Notice


How long do we keep your information?

We will not retain your personal information for longer than is necessary for the maintenance of your account, or for as long as regulations or the law says we have to, if that’s longer.

See section 4 of Privacy Notice


How can you see it?

You have the right to see the information we hold about you and ask us to fix any mistakes. You also have the right to ask us to delete your information, or stop using it altogether. This may affect our ability to offer you products or services.

See section 5 of Privacy Notice



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Smart Money Cymru Credit Union Ltd, 64-66 Cardiff Road Caerphilly CF83 1JQ Telephone 029 2088 3751
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority 213370, FCA register no: 163C.

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