18 September 2025
New opening hours for our branches
We’re making a small change to our opening hours at some of our branches to better serve you and support our team’s wellbeing. From Monday 22nd September 2025, we will now open half an hour earlier at most branches and be closed each day between 12:00pm and 12:30pm.
🕒 What’s changing?
Starting from 22nd September, we’ll be:
- Opening some of our branches earlier to give you more time in the morning to access our services.
- Closing for lunch between 12:00pm and 12:30pm to allow our team a dedicated break during the day.
⏰ New branch opening times:
Mondays, Tuesdays and Fridays
9:30am - 12:00pm
12:30 - 2:00pm
Tuesdays and Fridays
9:30am - 12:00pm
12:30 - 2:00pm
Tuesdays and Thursdays
9:30am - 12:00pm
12:30 - 2:00pm
Mondays and Thursdays
9:30am - 12:00pm
12:30 - 2:00pm
Thursdays
11:00am - 1:00pm
Wednesdays
10:00am - 12:00pm
*You can meet with a member of staff at this branch from Monday-Friday, by appointment. Please contact us to arrange a suitable time and day.
💬 Why the change?
We’ve listened to feedback and observed patterns in members' needs. Opening earlier means we can support those who prefer to visit to make withdrawals earlier. The lunch closure ensures our team can take a well earned break, which helps us stay focused and energised for the afternoon; maintaining our high quality service throughout the day.
We appreciate your continued support and look forward to welcoming you during our new hours. If you have any questions or need assistance outside of these times, please don’t hesitate to get in touch.
