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  • Support from Welsh Government to "Claim What's Yours"
Support from Welsh Government to "Claim What's Yours"

17 April 2025

Support from Welsh Government to "Claim What's Yours"

Thousands of Welsh households are finding that they are entitled to claim extra income through a Welsh Government backed service.

The "Claim What's Yours" campaign has been successful in supporting over 300,000 people in Wales access support through Pension Credits, Housing Support and Council Tax Reductions. There's estimated to be over £2 billion of unclaimed benefits in Wales alone each year and the free service through Advicelink Cymru helpline can support you in finding out whether you are eligible for support. The Claim What's Yours helpline connects people with friendly advisers who help cut through the confusion of the benefits system. For many who call, including working families, new parents and pensioners, it's their first time claiming benefits, with many surprised to learn they qualify for financial help.

The Cabinet Secretary for Social Justice, Jane Hutt, said:

"With billions in benefits going unclaimed each year, it's clear that too many people don't know that they are eligible for support. When someone successfully claims pension credit, carer's allowance or other benefits they're entitled to, it can mean the difference between struggling and stability, and helps reduce stress and improve their wellbeing. 

The service provides friendly, professional and confidential advice and could make a significant difference to your household budget. If you're unsure whether you qualify for support, I encourage you to make that phone call and find out what help might be available to you." 

Anyone wanting free, confidential advice can call Advicelink Cymru’s Claim What’s Yours helpline on 0808 250 5700 between 9am and 5pm, Monday to Friday. Calls are welcomed in English or Welsh, and help is available for those who cannot hear or speak on the phone through the Relay UK service.

Find out more here.

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Support from Welsh Government to "Claim What's Yours"

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